Engineering

How we build.

Notes from the team on building reliable AI systems, agents, and software for complex operations.

August 23, 2026Commerce2 min read

Your next customer is an agent

Agentic commerce is moving from demo to protocol, and Shopify is at the front edge. The teams that win the transition will be the ones whose product data is already clean and structured.

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August 21, 2026Agents2 min read

Deterministic first, AI second

How we architect agentic systems so the reliable parts stay reliable and the model only touches what genuinely needs judgment.

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